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Arboretum Job Application (DOWNLOAD WORD DOCUMENT)
Job Title: Visitor Center Assistant
Reports to: Visitor Center Manager
Works with: Office Manager
Supervises: Visitor Services Volunteers
Job Category: Part-time, seasonal. Not eligible for benefits.
Schedule: 20-25 hours a week, May to early November, most weekends.
The Visitor Center Assistant will conduct admissions and retails sales on weekends and other
days, and serve as first contact for visitors and other guests.
Greets and welcomes guests and provides information including pricing, schedules, and
Completes ticket sales and membership purchases.
Maintains records of visitation.
Supervises cashiering and receipting of merchandise by cash and charge transactions;
maintains sales records and makes daily reports.
Stocks merchandise as needed
Stocks brochure racks in VC and Exhibit Room
Works with custodian to ensure cleanliness of VC and Exhibit Room
weekdays, and evenings for special events
o Sweeps and dusts as necessary
Serves as receptionist for incoming calls to The Arboretum. Provides information to
potential visitors including directions, schedules, special events, classes, admission
prices, seasonal plant displays, etc.
Directs calls to other staff as needed.
Serves as an initial point of contact for on-site visitors, vendors, volunteers, etc. doing
business with staff.
Supervises the work of assigned volunteers
EDUCATION AND EXPERIENCE
High school diploma or general education degree (GED); minimum one year related experience
and/or training; or equivalent combination of education and experience. Excellent customer
service skills a must. One year retail cash handling experience preferred. Must be able to work
independently and as a team member, handling multiple and changing priorities.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of computer-based retail systems.
Ability to provide polite, courteous, and pleasant interactions with all visitors
Email cover letter, resume, and two references:
Screening of applications will begin immediately, and the position will remain open until a
suitable candidate is identified. The Arboretum at Flagstaff is an Equal Opportunity Employer.
For more details about The Arboretum, visit www.thearb.org.